Privacy Policy

Privacy Policy

Who We Are
VE Experts Documents Clearing Services LLC (“Visa Experts,” “we,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you engage with our services, visit our website, or make inquiries or purchases.

We handle your data in compliance with applicable local and international regulations, ensuring transparency and security.

Contact Details

  • Legal Name: VE EXPERTS DOCUMENTS CLEARING SERVICES L.L.C 
  • Legal Type: Limited Liability Company (L.L.C)
  • Commercial License Number: 1123130
  • Licensing Authority: Government of Dubai, The Department of Economic Development (DED)
  • Registered Address: Office No. 213, Nad Al Shiba Building, Al Wasl, Dubai, United Arab Emirates
  • Email: contact@visaexperts.ae
  • Website: https://visaexperts.ae/

What Personal Information We Collect

1. Information You Provide Directly
We collect personal information that you provide to us, such as:

  • Contact Details: Name, address, phone number, and email.
  • Order Information: Billing address, shipping address, and payment details (processed securely).
  • Customer Communications: Information you provide during inquiries or customer support interactions.

2. Information Collected Automatically
We collect certain data automatically when you use our website, including:

  • IP address, browser type, and operating system.
  • Pages visited, time spent on the site, and links clicked.
  • Device type and geographic location.

3. Information from Third Parties
We may receive information about you from:

  • Payment Processors: To process secure transactions (e.g., Stripe).
  • Service Providers: For analytics, marketing, and technical support.

How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill orders, including payment and delivery.
  • To communicate updates about your application, order, or inquiries.
  • To provide customer support and improve our services.
  • To ensure website functionality and improve your user experience.
  • To comply with legal obligations or protect our rights and those of our users.

Sharing Your Information

We share your data only as necessary and under strict confidentiality agreements:

  1. Service Providers: Such as payment processors (e.g., Stripe), hosting platforms, and analytics providers.
  2. Legal and Regulatory Bodies: When required by law or to protect against fraud or abuse.
  3. With Your Consent: When you authorize us to share your information.

We ensure that all third parties processing data on our behalf follow strict data protection standards.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website performance and personalize your experience. Cookies may collect:

  • Session data to keep you logged in.
  • Preferences to tailor content to your interests.
  • Analytics data to improve site functionality.

For more details, refer to our Cookie Policy.

International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction. When transferring data internationally, we take measures to ensure an adequate level of protection in compliance with applicable laws.

Data Security

We use robust technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no system is entirely secure, and any transmission of data online is at your own risk.

Data Retention

We retain personal data only as long as necessary for:

  • Providing services or fulfilling contracts.
  • Complying with legal obligations.
  • Resolving disputes and enforcing agreements.

Your Rights

You have the right to:

  1. Access Your Data: Request details about the personal information we hold.
  2. Correct Your Data: Ask us to update or fix inaccuracies.
  3. Delete Your Data: Request data deletion where applicable.
  4. Withdraw Consent: Withdraw previously granted consent for data processing.

To exercise these rights, contact us at contact@visaexperts.ae.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and continued use of our services indicates your acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at: